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14k gold-filled jewellery is made by pressure-bonding multiple layers of solid gold to a core of high-quality jeweller brass using extreme heat. This process creates a thick layer of real gold, resulting in a durable and long-lasting product. Gold-filled is an excellent choice for quality and durability, second only to solid gold. It won’t flake off, won’t turn your skin green, and is a fantastic option for those with sensitive skin. With proper care, gold-filled jewellery can stay beautiful for a lifetime.

Gold-plated jewellery is typically the more affordable option, but it tends to be of lower quality. Gold-plated pieces can easily chip or flake, and there are fewer regulations regarding the base metals used. In contrast, gold-filled jewellery is far more durable and long-lasting. The 14k gold layer is pressure-bonded to a core of high-quality metal, making it resistant to chipping or flaking.

Sterling Silver consists of 92.5% pure silver and is considered a precious metal. The other 7.5% of the alloy is usually copper, which strengthens the silver without compromising its appearance.

Yes, every pearl we use is a real freshwater pearl, so each one is slightly unique in shape and shine. They’re tough enough for everyday wear, including the shower and the ocean. A gentle clean with a soft toothbrush every now and then keeps them glowing.

If cared for properly, your Littl jewellery will last for a lifetime.

Yes. Every jewellery piece comes with a complimentary 3-month warranty from the date of delivery, covering material defects and workmanship, including return shipping to and from us. If a piece is found to be faulty, we’ll repair or replace it at our discretion. The warranty doesn’t cover everyday wear and tear, snapped chains, chemical exposure or improper storage, and complimentary promotional gifts aren’t covered. You can read the full terms on our Warranty page.

Yes, gold-filled jewellery is generally safe for those with sensitive skin. Since the outer layer is made of solid 14k gold, it interacts with your skin in the same way that solid gold would. In fact, 99.9% of people find no sensitivity to gold-filled jewellery. If you don’t experience any issues with solid gold, you can expect gold-filled pieces to be gentle on your skin as well.

There is an extremely small chance that our jewellery materials themselves will cause any irritation to the skin, due to our products being of the highest quality, however, no two-skins are the same, and irritations can unfortunately sometimes happen. Please note that unless you are allergic to the metal type (this is very rare), irritations are mainly due to outside factors- e.g. failing to take hygiene precautions when placing the jewellery on, accidentally hitting or bumping the pierced area, wearing tight clothes which rub on the pierced area, etc. Other outside factors such as personal medications, perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish, may also have an impact on how your skin reacts to the jewellery, however, the chances of this happening are extremely small. Due to these factors being outside of our control, we cannot be held responsible if an irritation occurs, as we cannot know what caused the irritation.

Yes! Showering is actually great for cleaning gold-filled jewellery, however, make sure that your shampoos and soaps are gentle as certain chemicals can negatively impact the look of the gold. If you're not sure, take your jewellery off to shower.
However, please note that our Snake Necklaces and Bracelets are Gold plated. We strongly advise against exposing these specific items to water, soaps, and chemicals.
Although we do recommend taking your Freshwater Pearl jewellery off to bathe/swim/shower, it is still completely fine to get them wet - we simply recommend giving the pearls a little clean every few months using a soft toothbrush, to ensure no dust builds up around the edges, which will keep them looking brand new and shiny.

We recommend that customers remove jewellery before going to bed or participating in physical activity. Exposure to certain harsh environments can result in compromising the integrity of your jewellery. Storage Our gift box packaging is made using a glue that can cause a chemical reaction with your jewellery meaning your pieces can tarnish over time. These boxes are designed for packaging and gifting purposes only.  We recommend storing your pieces individually in an air-tight storage container to ensure your pieces don't become scratched, tangled or tarnished.

Pour a small amount of mild soap into warm water and use a small, soft toothbrush to clean your jewellery. Toothbrushes are ideal for cleaning jewellery with intricate details, which can otherwise be difficult to clean.
Polish your jewellery with a soft cloth or polishing cloth, and make sure that your jewellery is dry before storing it away.

To keep them looking shiny and brand-new for as long as possible, prevent your freshwater pearls from being exposed to water, makeup, creams, chemicals and cleaning agents. Clean your pearls periodically with a soft toothbrush. This ensures that there is no build-up of dust around the edges.

We have a comprehensive ring size guide available to assist you with finding the perfect fit. However, we always recommend measuring your ring size at the end of the day when your fingers are at their largest.

A properly fitted ring should sit comfortably on your finger without feeling too tight or too loose. You should be able to move the ring over your knuckle with a bit of resistance, and it should stay in place when you move your hand.

Yes! We offer custom design services. You can reach out to us via email or contact form to discuss your ideas and we will create something special just for you.

Most orders are packed and on their way within 1 to 2 business days. As soon as yours is dispatched, we will email you a tracking number so you can follow it to your door.

A few things can take a little longer, such as pre-order pieces or anything temporarily out of stock. If your order needs a bit more time, we will always keep you posted by email.

Good to know: express shipping speeds up the delivery once your order leaves us, but it does not skip the 1 to 2 business day packing time before dispatch. If you need your order by a certain date, email us at [email protected] and we will do our very best.

We understand that sometimes you may need your handmade order expedited. If you need your order quickly, we offer a priority service for a small fee of $9.99 AUD at checkout. This ensures your order is handmade and dispatched within one business day. By selecting this service, your order will skip the queue and be processed faster. If you've already placed your order, please contact us at [email protected] with your order number, and we'll be happy to apply the priority "rush my order" fee for you.

Yes, we do! For domestic orders, we partner with Australia Post, which ensures smooth deliveries to PO boxes.

Of course, we’ll always do our best. As our pieces are packed quickly, please email us at [email protected] as soon as you can with any change to your address, items or order, and we’ll do everything we can to catch it before it ships.

Please double-check that your shipping address is correct before completing your order. The Littl is not responsible for address errors provided at checkout.
If we are notified of an address issue after the package has been shipped, we will make every effort to contact the carrier and have the package rerouted back to us. Once we receive the package, we will offer you the option to either pay for reshipping to the correct address or to receive a refund for the item(s), excluding the original shipping charge.

Some of our most-loved pieces have a way of selling quickly. If something you adore is out of stock, simply pop your email into the waitlist on its product page, and you’ll be the first to know the very moment it returns.

If a piece has been discontinued rather than simply sold out, it may not return, but it is always worth emailing us at [email protected] to ask, as some loved styles do find their way back.

For our overseas pieces, any local customs duties or taxes are not included at checkout and may be collected on delivery, depending on your country’s rules. It’s always worth a quick check with your local customs office, so there are no surprises at your door.

How frustrating, and we’re so sorry. First, do check with your household and local post, as parcels occasionally arrive a little before the tracking catches up. If it’s still missing, email us at [email protected] and we’ll help you trace it. For complete peace of mind, we also offer Shipping Protection at checkout, which covers your order should it be lost in transit.

The Littl processes all orders in AUD. While your cart is displayed in your local currency, the checkout will reflect the amount in AUD, based on the current exchange rate.
The Littl is not responsible for international transaction fees that might be charged by your bank.

No, our promotions are not available in conjunction with any other offer. Only one discount can be used per order.
During big sales (such as Black Friday) where prices are as marked on the site, all discount codes/store credits are temporarily de-activated, until the end of the sale.

Sorry about that! A few quick things to check: type the code exactly with no spaces, make sure it hasn’t expired, and note that most codes can’t be used on sale items or stacked with other offers. If it still won’t apply, send us the code and we’ll sort it for you.

All orders are packaged in a soft pouch and a recyclable mailer box as standard. For a more luxurious option, we offer our Deluxe Orange Gift Box Packaging for an additional $9.99. This can be selected on each jewellery item before adding it to your cart. Each gift box is thoughtfully designed to perfectly complement your chosen piece, ensuring a perfect match.
Please note: As the Deluxe Gift Box is an additional item, it will appear as a separate line in your cart. If you remove the gift box from your cart, your order will not include this packaging.

Looking for a gift with no guesswork? Our e-gift cards make the simplest, most thoughtful present, delivered straight to their inbox.

Yes, you can add a personalised message during checkout. This message will be handwritten by our team & included in your order package. Please note that the package will not include any other information identifying you as the sender. For this reason, we recommend including your name in the gift message.

We want you to adore every piece. Should you wish to exchange, you may do so for store credit within 30 days of delivery, provided your piece is unworn and in its original packaging. For reasons of hygiene, earrings, belly rings, hair clips and bespoke or engraved pieces are unable to be exchanged, and return postage for a change of heart is kindly taken care of by you. In the rare moment a piece arrives faulty, incorrect or incomplete, do simply email us at [email protected] within 7 days and we will make it right, with our apologies, by way of a replacement or refund. See our Returns & Exchanges page for the full details.

Yes. If your piece is still within its 3-month warranty and the problem is a genuine fault, we will repair or replace it at no cost, just email [email protected] with a photo.

Outside the warranty period, we may still be able to repair it as a paid service, depending on the piece and the damage. Send us a photo of what has happened and we will let you know if it can be fixed and what it would cost before going ahead.

We completely understand, losing one of a favourite pair is the worst. Unfortunately we are not able to sell single earrings or individual parts (like a single pearl) on their own, so a new pair or set would need to be purchased.

If you think the piece may have a fault rather than being lost, do email us at [email protected] and we will take a look.

Our swimwear runs true to Australian standard sizing, and if you’re between sizes we’d suggest sizing up. Unsure? Email your measurements to [email protected] and we’ll help you find the right fit, or see the full chart on our Swimwear Size Guide. Please note we can’t guarantee every size stays in stock for exchanges, so if you’re unsure we recommend ordering both sizes and returning one.

Rinse your swimwear in cool fresh water straight after every wear to wash out salt, sand, chlorine, perspiration and sunscreen. Hand wash gently in cool to warm water with a mild soap, then drip dry in the shade. Please don’t wring, soak, bleach, tumble dry, iron or dry clean, and keep it away from rough surfaces and tanning oils, which can mark or pull the fabric. Full care steps are on our Caring For Your Swimwear page.

Because of the nature of swimwear, we offer exchanges for store credit only, so you can repurchase another style, size or colour. Requests need to be made within 14 days of delivery by emailing [email protected], and once your return is received and approved we’ll issue your store credit. See our Returns & Exchanges page for the full details.

We completely understand. Because we cannot guarantee every size stays in stock, we are not able to refund simply because the size you would now like has sold out — swimwear returns are for store credit within 14 days of delivery. The one exception: if you deliberately ordered 2 of the exact same bikini in different sizes to compare, you can return the one that does not fit for a refund (excluding return shipping). Email us at [email protected] and we will help however we can.

We’re a proudly Australian brand, designed and sent with love from Sydney.

Right now we’re online only, so The Littl isn’t stocked in any physical stores — every piece comes straight to you from us here at thelittl.com.

If you’re a boutique interested in stocking The Littl, we’d love to explore it with you. Just email us at [email protected] and our team will help with the next steps.