SHIPPING & DELIVERY

The Littl is a Sydney born and based luxe jewellery label worn and loved by thousands of Australians. The support received from our loyal Australians since launching in 2015 compares to none, and for that,  we are eternally grateful to call Australia our one and only home!

From Friday 7th June until 1st September, The Littl will be temporarily relocating to beautiful Europe to immerse themselves in the culture, and inspire the next collection- which means that we will be temporarily swapping our much loved creative Sydney studio for one based in France. 

What does this mean for you? 

Our Australian customers:

The only change for our beloved Australian customers will be the slightly longer shipping times (7-10 business days). If you are purchasing our jewellery for a gift or an event, please keep this in mind and place your order in ASAP, to be sure to receive your item on time (as there can unfortunately sometimes be shipping delays that are out of our control). Shipping prices will not change: $8 for orders below $75AUD, and free above $75AUD.  

Our European customers:

Shipping times will be shortened, yay! Shipping will be from France, and should therefore arrive within 3-5 business days. Shipping prices will also be lowered to $12 AUD (from $21AUD!).

Rest of the world: 

Shipping times will remain the same (7-10 business days), and shipping prices will remain the same $21AUD. 

It is our goal to provide you with our pieces in a timely and safe manner! However, the times above are estimates provided by La Poste and we are not responsible for any delays caused by La Poste and for items that are lost by them in transit. Please keep in mind that all pieces are hand-made to order, so allow an extra 3-5 business days for them to be processed/made before shipping (more info below, under "Processing & Taxes").

We thank you for your understanding! Please contact hello@thelittl.com if you require further assistance. We are so grateful for your continued support!



_______

 

PROCESSING & TAXES

Processing Times:

We are committed to processing all orders as quickly as possible, and in most cases, orders will be processed and made immediately, and will ship out within two (2) to seven (7) business days. Please remember that ALL PURCHASES ARE MADE TO ORDER, so please be patient, as orders don't usually ship out the day they are placed. Please allow additional time for shipments to remote addresses as well as international orders.  

Please note that these processing and shipping provisions are only general guidelines; The Littl cannot guarantee that the time frames noted will be met. 

Please make sure your address is correct on your order. The Littl is not responsible for shipping address errors provided to us. If we are notified after the package has been sent out, we will do our best to get in touch with the shipping carrier to have the package re-routed back to us. If we receive the package back, we will provide the customer with the options to re-pay the shipping charge to have it sent to the correct address, or to have the item(s) refunded, original shipping charge excluded.

Taxes/Duties for International Shipments:
Duties and taxes are not included in the checkout total. These are determined by the customs agency in the destination country and are collected at the time of delivery by the recipient. The Littl is not responsible for these fees.


Contact:
Please contact us at hello@thelittl.com for any postage enquiries.